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Frequently Asked Questions
How long does the process take?
Most custom rings are completed within three to six weeks after design approval. If you have a special date in mind, let us know, and we’ll do our best to meet your timeline.
Do you help with design ideas?
Even if you’re unsure where to start, our jewellers guide you with style suggestions, stone shapes, settings, or any other detail. We make sure your ring matches your personality and budget.
What if I don’t know my ring size?
We offer a free ring sizer kit before crafting your ring and one complimentary resizing after delivery. We make sure your ring fits perfectly.
Are your gemstones certified?
Every Moissanite and lab-grown diamond is certified and conflict-free. We source diamonds from trusted suppliers. You’ll receive documentation with your purchase.
Need more customization?
Get a custom design engagement ring online or visit our Melbourne studio to meet our jewellers in person.