Most rings are made to order and ship in 3-6 weeks. Express domestic shipping in Australia is 1-4 business days; international shipping takes 1-2 weeks. We also have a small selection of ready-to-ship rings available for faster delivery. These can be re-sized and shipped within a few business days.

Need it sooner? Expedited orders can be turned around in 2-3 weeks for an additional $400 fee. If you're proposing on a specific date, contact us before ordering and we'll let you know whether your timeline is workable.

Every engagement ring includes a lifetime warranty on the stone. Your moissanite or lab-grown diamond is covered for life to keep its sparkle, fire, and clarity. Moissanite doesn't go cloudy, dull, or change colour over time. The warranty also covers any faults caused by our crafting (such as a stone coming loose from a setting that wasn't built correctly). It doesn't cover damage from heavy impact or general wear-and-tear, since these are caused by daily use rather than a fault in the make. Repairs covered by the warranty are completed at our Melbourne workshop, free of charge.

We don't offer change-of-mind refunds on custom-made rings, since each ring is made specifically for that order. For change-of-mind on rings that fit and arrived as ordered, we'll work with you on a case-by-case basis to find a solution. We can typically rework the ring (change the setting, swap the band style, or adjust the stone size) for a fee that varies by the change. If you're unsure about the design, the best way to reduce risk is to book a free video call or showroom appointment before ordering. Many couples do this and it's complimentary.

Yes. Almost every ring in our collection can be customised. Choose your metal (9k, 14k, or 18k yellow gold, white gold, rose gold, or platinum), the centre stone carat weight (typically 1ct to 5ct, with custom sizes on request), the band style, and the setting. For fully custom designs, we offer free design consultations either in our Southbank showroom or via video call. Custom-made rings take 4-6 weeks to complete, depending on complexity.

If you're proposing as a surprise and don't know the size, order in your best guess. We can resize most rings within 4 sizes (or 2 sizes for rings with stones set into the band). Resizing is fully complimentary, including return shipping both ways. Resizing already-made rings takes 2-5 business days at our workshop. If you're local to Melbourne, you can drop the ring off at our Southbank showroom by appointment instead.

Yes. Our Southbank showroom (Level 7, 80 Dorcas Street, Melbourne) is open by appointment for couples who want to see rings in person before deciding. Appointments are private. Just you, your partner if you're shopping together, and one of our jewellers. For couples elsewhere in Australia or internationally, we offer free video consultations where we can show you rings on camera and walk through the design process. Both can be booked from the Book Appointment page.

Yes. Every moissanite we use is graded for colour, clarity, and cut, with a digital certificate of authenticity included. We use GRC (Gemological Research Center) certification for moissanite and IGI (International Gemological Institute) certification for our lab-grown diamonds. The grading scale is the same as for mined diamonds: D-grade colour (the highest, completely colourless) and VVS1 clarity (no impurities visible to the eye) are our standard. Our stones can be verified by any independent gemmologist or third-party lab.

Moissanite and lab-grown diamonds are both ethical, lab-created alternatives to mined diamonds. But they're different gemstones. Moissanite has more brilliance and fire than diamond (it disperses light more dramatically, creating that signature rainbow sparkle) and is significantly more affordable: a 1-carat moissanite typically costs around 10% of an equivalent lab-grown diamond. Lab-grown diamonds are chemically identical to mined diamonds and rank slightly higher on the hardness scale (10/10 vs 9.25/10 for moissanite). For most couples, the choice comes down to budget and aesthetic preference. We sell both. Book a consultation if you'd like to see them side by side.

For an engagement ring, yes. And in some ways better. Moissanite is the second-hardest gem used in jewellery (9.25 on the Mohs scale; only diamond is harder at 10), making it durable enough for daily wear. It has more fire and brilliance than diamond, meaning it sparkles more in motion. Where diamond wins is hardness and resale value. For a ring you wear every day for the rest of your life, the practical difference is invisible.

Moissanite passes basic diamond testers (the kind that measure thermal conductivity), so to most home testing kits it appears identical to diamond. More advanced testers that measure electrical conductivity. Used by jewellers and gemmologists. Can tell the difference. Practically: nobody will know it's not a diamond unless you tell them, and even most jewellers can only tell with the right equipment.

Carat is a measure of weight, not size. Because moissanite is about 15% lighter than diamond, a 1-carat moissanite is slightly smaller than a 1-carat diamond. Most jewellers describe moissanite by its diameter in millimetres rather than carat weight, since this gives you a more accurate sense of how the ring will look. A 6.5mm round moissanite is roughly the same visible size as a 1-carat round diamond.

Yes. Moissanite is a naturally occurring mineral (silicon carbide), first discovered in 1893 by Henri Moissan in a meteorite crater in Arizona. Natural moissanite is too rare to use in jewellery, so the moissanite sold today is grown in labs using the same crystal structure as the natural mineral. The lab-grown stones are chemically and optically identical to natural moissanite. They're just produced under controlled conditions rather than waiting millions of years for a meteor.